Version 1.0 – Last updated June 1, 2025

Welcome to Innovasupp.com. These Terms and Conditions govern your use of our website and the purchase of digital software licenses offered through our platform. By accessing or using this website, you agree to be bound by these Terms and Conditions, along with our Privacy Policy and Refund Policy.

1. Definitions

  • Account: A user profile created on Innovasupp.com.
  • Customer: Any person who places an order or browses the Website.
  • Digital Product: Software license keys delivered electronically.
  • Order: A request to purchase digital goods via Innovasupp.com.
  • Website: The website accessible at www.innovasupp.com.
  • Innovasupp: IAS Pty. LTD, the operator and legal owner of this site.

2. Use of the Website

You must be at least 16 years of age or the age of legal majority in your jurisdiction to place an order. By using this Website, you confirm that you meet this requirement and are legally capable of entering into binding contracts.

Accessing and browsing the site, placing orders, and receiving our digital products constitutes acceptance of these Terms.

3. Product Information

All products sold are digital licenses intended for activation on a single compatible device, unless otherwise stated. We do not sell physical products. The compatibility of the software is the Customer’s responsibility.

4. Order Process & Contract Formation

When placing an order:

  • You agree to provide accurate billing and contact information.
  • You will receive a confirmation email when your license key has been delivered.
  • The Sales Contract is formed once we confirm the delivery of the digital license.

We reserve the right to reject or cancel orders at our discretion, including for reasons such as fraud suspicion, incorrect pricing, or technical errors.

5. Prices and Payments

All prices are listed in the currency selected at checkout and are inclusive of applicable taxes unless stated otherwise.

We reserve the right to update pricing at any time without notice. In the event of a pricing error, you will be notified and offered the choice to cancel or proceed with the corrected price.

6. Refunds & Warranty

Please refer to our Refund and Return Policy for detailed terms.

Key points include:

  • Refunds are only issued for defective keys or activation issues.
  • No refunds are given once a license has been successfully activated.
  • All purchases include a 1-year warranty, covering PC resets and reinstallation.

7. User Accounts

Creating an account is optional but recommended to access purchase history and support.

Customers must:

  • Use accurate, up-to-date information.
  • Keep login credentials secure.
  • Not share accounts with third parties.

We reserve the right to suspend or terminate accounts that violate our terms or security policies.

8. Intellectual Property

All content on this Website, including text, graphics, logos, and digital downloads, is the property of Innovasupp or its licensors. Unauthorized use, copying, or distribution is prohibited.

9. Acceptable Use

By using this Website, you agree not to:

  • Engage in fraudulent activity.
  • Attempt to bypass security measures.
  • Misuse any software, service, or license purchased.
  • Use our services for unlawful or harmful purposes.

10. Limitation of Liability

Innovasupp is not liable for:

  • Software incompatibility with your system.
  • Consequential damages or indirect losses.
  • Issues caused by third-party services or platform limitations.

We are only liable for direct, proven losses arising from our own negligence and within the scope of our warranties.

11. Force Majeure

We are not responsible for delays or failures caused by events beyond our control (e.g., natural disasters, technical failures, cyberattacks, government actions).

12. Governing Law

These Terms are governed by and interpreted according to the laws of the United Kingdom. Any legal disputes will be subject to the exclusive jurisdiction of UK courts.

13. Changes to Terms

We may revise these Terms at any time. Updates will be published on this page and take effect 10 days after publication. Continued use of the Website indicates acceptance of the revised Terms.

14. Contact

If you have questions about these Terms, please contact us:

IAS Pty. LTD

Email: [email protected]

Registered Address: 6 Welch Ave, Greenacre NSW 2190, Australia